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Hi there, thanks for reaching out and sorry to hear about the issues you have experienced on your phone. Please file a return via https://www.pbtech.co.nz/returns or bring it back to PB Tech St Luke's and we'll be happy to further investigate these issues. It should all still be covered under warranty. Thanks

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ChoinD 26 days ago

Huge wifi chip failure rate that cannot be fixed. India is sueing Asus over the wifi failure issue. The wifi literally dies and needs a new motherboard or new phone. It just happened to me. I brought from pbtech St Luke 3 months ago. Asked if there were any known issues. All said no. But there was. Now i have to apply for warranty claim and buy interim phone. It also overheats but i have the Asus fan which works well. The s version has the same issue? So tell me can you swap my Asus ROG 5 for the s version or any version? It's the same price at moment. I need a phone now with a working wifi and not other problems. (Just look at the zenphone asus support site for how many issues there are) So can you help as this is a very serious issue for the entire Rog line of phones. If you can help be a great Christmas and pbtech promotion points. Or will pbtech try and avoid this whole serious and disgustingly known of issue? There should be a recall which is what India is demanding. Swap phone should be standard I'd say. But will that be normal as this is a known real problem? But please can you swap this today, tomorrow? I can pay a difference altho there is none at present.

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JohnH184 3 months ago

How comfortable are the straps on the Mi? They look like the rubber band-like material I've written for other purposes which would always painfully pull at the hairs on my wrist. I'm hoping that's not the case here